Crisis and Emergency Risk Communications Training
 Course ID: 1033513
 Format: On-Site - Classroom course or workshop (Live Event)
 Clinical / Non-Clinical: Non Clinical
 Course Number:
 Cost (US$): 0.00
 Credit Type(s): none
Course Description:

TCHD will be facilitating the Centers for Disease Control and Prevention’s Crisis and Emergency Risk Communications (CERC) course.  The CERC training program draws from lessons learned during public health emergencies and incorporates best practices from the fields of risk and crisis communication. This comprehensive training program will help you and your agency prepare for, respond to and recover from the threat of bioterrorism, emergent diseases, and other hazards.

 Crisis and emergency risk communication is an approach used by scientists and public health professionals to provide information that allows an individual, stakeholders or an entire community, to make the best possible decisions about their well-being, under nearly impossible time constraints, while accepting the imperfect nature of their choices.  Completion of this course is sufficient to fulfill the public-health-specific, public-information training requirement for the Cities Readiness Initiative grant.

 Course Goals:

  • Disseminate training curricula and tools that will help public health communication professionals effectively prepare for and respond to public health emergencies
  • Introduce crisis and emergency risk training curricula and tools developed by the CDC Office of Enterprise Communication to public health officials
  • Train communicators to subsequently train public health professionals in how to systematically plan, develop, implement, and evaluate crisis and emergency risk communication activities

 Course Prerequisites:

  • There are no prerequisites for this course.  But it is recommended that you complete two online courses available through FEMA’s independent study program:
    • IS-702.a
    • IS-704. 

             These two courses will provide you a foundational understanding of the response and management of public information within an emergency-preparedness context.  The courses can be found at the links below:

 Other Course Details:

  • Lunch will be provided.
  • If you need to check email or do other work, a limited number of computers will be available for use before and after the training.  If you would like to reserve a computer for your use, please notify the course contact.  Computers will be reserved on a first-come-first-served basis. 
Subject Area(s):
General Public Health
Health / Risk Communications
Management / Leadership
Emergency Management
Policy / Planner
Emergency Responders / Receivers
General Public Health Staff
Public Health
Public Information / Media Specialists
Emergency Management
Administrative Support Staff
Administrators / Directors / Managers
General / Field / Frontline Staff
Government / Community Leader
Senior Level-non supervisory staff
Course Language(s):
Course Level: Intermediate
Core Competencies:
Tier One
    Analytic / Assessment Skills
       Identifies sources of public health data and information
Tier One
    Communication Skills
       Communicates in writing and orally, in person, and through electronic means, with linguistic and cultural proficiency
       Conveys public health information using a variety of approaches
       Applies communication and group dynamic strategies in interactions with individuals and groups
Tier One
    Cultural Competency Skills
       Incorporates strategies for interacting with persons from diverse backgrounds
       Recognizes the role of cultural, social, and behavioral factors in the accessibility, availability, acceptability and delivery of public health services
Tier One
    Leadership and Systems Thinking Skills
       Describes how public health operates within a larger system
       Uses individual, team and organizational learning opportunities for personal and professional development
Registration Required Outside of TRAIN: no
Registration Restrictions: Limited to 20 attendees.
Sponsor: Tri-County Health Department
Accreditations: none
Special Notes:
Course Contacts
Name: Ben Robison
Phone: 720-200-1478
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